My order is stuck or under-delivered
Most CrankyUP orders complete within minutes. If yours is delayed, log in and open a ticket from the order page — our system can refill or refund the missing portion automatically.
Open CrankyUP panel →Found a bug, suspected abuse, a security flaw, or something else that needs our eyes? Tell us below. The same people who built the product fix the problem — usually within hours.
Most CrankyUP orders complete within minutes. If yours is delayed, log in and open a ticket from the order page — our system can refill or refund the missing portion automatically.
Open CrankyUP panel →Check our status page first. If your specific VPS is down, the fastest path is the CrankyHost panel's "Emergency reboot" — works for 95% of network blips.
Open CrankyHost →Top-ups usually deliver within minutes. If yours hasn't, share your order ID via the form on the left — we'll trace it with Garena and either deliver or refund within hours.
Open RIEMSA →If the game ships a new brainrot before we do, the index will lag. Tell us which one and we'll update within 24h — you can also help by linking the wiki entry.
Open steal.lat →Production takes 5–7 business days. Damaged cards are replaced for free — send a photo and we'll re-cut and ship immediately, no questions.
Email about CrankyCards →Use the form on the left with "Account / login" in the description and include the email on the account. We verify via your billing details and re-enable access manually.
Use the form →